Clay County’s New Dispatch Center Is Operational

Clay County now has a new dispatch center located in the recently rebuilt Gladstone Police Department. Dispatchers from Gladstone, Liberty and Clay County are now operating from the center, providing a more modern, centralized system.

The sheriff’s department said the new center will make coordinating resources and responding to emergencies throughout Clay County more efficient. The department also said the centralized location brings significant cost savings on facilities, computers and other equipment.

Work on the renovation and expansion project began last summer, and it opened in late 2023. Staffing and equipment updates allowed operations to begin in mid-January of this year.

Though not directly related, Clay County voters approved a new fee to help fund 911 systems last fall. During the November election, voters approved Proposition A with a 61 percent majority of the vote.

The approval authorized Clay County to impose a $1 monthly fee on any wireless device capable of calling 911. The county previously raised funds for local 911 services with a tax on landlines launched in 1993. In the intervening 30 years, however, phone users have increasingly terminated their landlines and replaced them with mobile phones, causing a sharp decline in revenues needed to fund 911 services, even though mobile phones represent about 80 percent of the county’s 911 calls.

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